Shopping Basics
Yes, Keybiy.com places high importance on customer security. All of your information is protected and handled according to security standards, ensuring a safe shopping experience.
Our product pages include comprehensive descriptions and features for each item. Please review the product details before ordering, as they contain all essential information about the product.
When purchasing digital products, be sure to carefully check product descriptions, system requirements, and compatibility. Reviewing all details will help avoid issues related to incorrect purchases or compatibility problems.
Payments
At Keybiy.com, we offer a variety of payment options, including credit cards and secure online payment methods. All payment information is processed through secure channels and kept protected.
Yes, at Keybiy.com, we prioritize customer security. Your payment information is processed through secure channels and is not stored after your transaction is complete.
If a refund is approved, it will be processed to your original payment method. Please allow 10 to 14 business days for the refund to appear in your account, as bank policies may affect processing times.
Shipping & Returns
Since all our products are digital, your order will be delivered to your registered email address within 1 hour. However, during promotional periods or times of high demand, this period may be extended.
Due to the nature of digital products, refunds and cancellations are carefully reviewed. Refunds or exchanges are possible if the product has a defect or does not match the description. Once delivered, unused digital products may be eligible for a refund.
If you encounter any issues with your order, please contact us within 24 hours of delivery at admin@keybiy.com. Your complaint will be reviewed, and you will receive a response within 72 hours.